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What is Psychological Safety?

A shared belief that it's OK to speak up, take risks, express ideas or concerns and discuss mistakes without fear of embarrassment, rejection, or punishment. When colleagues feel they can do this, teams make better informed decisions, creativity and innovation can flourish, and motivation and engagement improves.

What Is It?
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How to Measure
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Leadership Lessons
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Why I support teams build psychological safety

In 2012 I worked with a brilliant leadership coach, Richard Brown. In our first session he asked me a question. “Gary what’s your purpose?”. I was unsure what he meant. Perhaps my puzzled look prompte...

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How ‘farming for dissent’ grew Netflix consumer base x56 in 20 years.

There are many well-known case studies of when an absence of psychological safety ends disastrously; the tragic 1977 Tenerife airport disaster where co-pilot Klaas Meurs did not feel safe to challenge...

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How psychological safety at Alder Hey Children’s hospital saved a life

Teams involved in life-and-death situations cannot afford to fall into the statistic that two in five colleagues at work feel unsafe to share ideas and voice their concerns openly.

From having a Staf...

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Find out in 60 seconds how safe you feel to speak up

Find out in less than 60 seconds here www.gkexeccoaching.com

It turns out, when two in five of our colleagues get up for work in the morning, they don’t want to look ignorant, so they don’t ask quest...

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Make psychological safety as tangible as share price and market share

A business delivering their strategy is impacted by lots of external factors out of our control. Geopolitics, economic conditions and the punches thrown by competitors. What is within our control is h...

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Understand why they are not telling it like it is.

I worked in a progressive organisation that cared enough to ask employees every year how they felt. The engagement survey included the question ‘is it safe to speak up in this company?’. Over a four-y...

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Jargon prevents colleagues speaking up

70% of leaders overestimate how safe their teams feel about speaking up. Imagine for a moment, the irony of a leader asking their team if they feel safe to speak up. What answer do you think they get?...

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Five ways we can create psychological safety that we must never take for granted

In a recent workshop with Quality Spirits International, a division of the premium spirits business William Grant & Sons, the team’s top score across various statements was “my leader values my opinio...

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