What is Psychological Safety?
A shared belief that it's OK to speak up, take risks, express ideas or concerns and discuss mistakes without fear of embarrassment, rejection, or punishment. When colleagues feel they can do this, teams make better informed decisions, creativity and innovation can flourish, and motivation and engagement improves.
What Is It?
What are you hearing at work?
Good news, progress, agreement and all is well⊠or bad news, problems, discontent and I need help?â
Just think about it for a minuteâŠbecause if the only things youâre h...
In the 1950s, an Australian scientist named David Warren attended a trade show and saw a German-made dictaphone. His thought? âWhat if we used this to record the final moments of a flight, including t...
During my Masterâs in Coaching & Behaviour Change at Henley Business School , I immersed myself in The Fearless Organisation by Amy Edmondson. I read it cover to cover on my iPad and listened to it re...
The higher you climb in an organisation, the funnier your jokes get. This is due to humans hard-wiring for self-protection, which can trigger what Julia Diamond calls the ârank reflexâ. It leads peopl...
The news no parent ever wants to hear is their child being diagnosed with cancer. As a dad, I canât imagine it. This is exactly what Stephen Bennett was told after his fit, healthy, sports-mad six-yea...
I am going to keep this short, because giving feedback does not have to take time.
In breakthrough sessions I run on how teams connect better for high performance, the topic of being more honest, giv...
We often guess, hypothesise and act without checking. This can be driven by the pace of change and the emphasis on âhaving an action planâ. It neglects listening, reflecting, sense-checking, and then ...
The world has never been more volatile, uncertain, complex and ambiguous (VUCA). Business demands a fast-pace and increasing accountability, meaning a culture where colleagues feel safe sharing ideas ...
The strategy and plan are âoftenâ clear, but where things fall over are connection and communication, the cornerstone of high-performing teams. Last week on a Linkedin poll, I asked: "In your experien...
I am not a fan of the phrase âsoft skills.â Itâs a derogatory term that under values important leadership essentials like communication and connection. McKinsey point out teams spend a lot of time on ...
For me the role of a coach is to partner with the client; supporting them raise their awareness of the opportunities and challenges they have; and leave them with the accountability for the behaviour ...
There are not enough case studies into what happens when teams benefit from environments where colleagues share diverse perspectives, great ideas and concerns without the worry it will be weaponised a...
