Confronting invisible barriers amid market turbulence

I never get approached by dictatorial leaders, command and control types who just “want people to do their job”. Leaders who approach me know something isn’t quite right in the team but perhaps can’t quite put their finger on it. Potential is left on the table which they’d like to find a way to unlock. This is exactly what happened with Matt, Managing Director of Campari Deutschland who wanted to drive inclusion and real open conversations in his leadership team.

Client Name - Compari Deutschland

Impact Count - 8 leadership team

The Challenge?

Newly appointed Managing Director sensed untapped potential in his diverse leadership team

Bespoke Package Offered

Measured psychological safety with external benchmarks, discussed and workshopped the reasons for scores and behaviour changed desired/actions required in the team.

The Result?

Barriers to inclusion identified and discussed including; limited cross-functional understanding; language barriers in a team with 4 nationalities; misunderstandings between established and new team members.

Codified new ways of calling out issues “get our fish on the table”; investing in increased curiosity in colleagues’ perspectives; actively checking balanced participation

“the session shone a light on hidden barriers getting in the way of unlocking our full potential as a diverse team. We now understand the barriers and have made real practical actionable commitments we are implementing consistency, and keeping each other accountable to."

Matt Glenn, Managing Director